Bonnyrigg Housing NSW

Experience Overview

Landmark urban renewal project

Representing a fundamental shift in community renewal and social infrastructure in Sydney’s western suburbs, Spotless is a key member of a $700 million Public and Private Partnership which will develop and maintain more than 800 new dwellings for 30 years.

Since Spotless began cleaning projects with Housing NSW in 2002, public housing strategy has changed dramatically, and with it Spotless has shown the skill and resource capacity to be an integral party to innovative business.

Bonnyrigg Public-Private Partnership is a project which will replace an existing public housing estate in Sydney’s western suburbs with a new estate of more than 800 public dwellings and 1,500 private dwellings.

A private sector consortium will be responsible for financing, planning, construction, refurbishment and maintenance of the public housing, and provide tenancy management services over a 30-year period. Spotless as the facilities manager will maintain the public dwellings, providing a program of planned preventative maintenance.

Preferred partner

Spotless has had extensive experience across all aspects of major social and commercial infrastructure assets, and is able to draw on this experience to continue to build on its leading position as preferred partner and operator in the Australian Public-Private Partnership market.

Contract Highlights

Innovation and solutions

Spotless brings to the table considerable management know-how, innovative works management technology systems, and a track record of identifying and delivering process flow solutions drawn from the knowledge and experience gained operating some 4,000 facilities management, maintenance and cleaning contracts across Australia and New Zealand.

A partnership philosophy

A landmark partnership across the full range of public and private engagement in a massive community renewal project in the sensitive and demanding area of public housing required a facility manager with a real understanding of partnership, from the top-line management to the individual needs of a single tenant.

Systems to deliver

Spotless’ works management system, service support contact centre, reporting and delivery standards across large and complex sites was a key factor in winning the 30-year maintenance and tenancy management contract.

Key Statistics

Market sector

Public Housing

Contract commencement

2007

Services delivered

Preventative maintenance and tenancy management services for 833 new public dwellings for 30 years

Number of sites

Public estate of 833 dwellings

Number of staff

7 dedicated staff, plus support staff