Experience Overview
Hospitality Services has secured a unique position in the rich sporting fabric of Australia and New Zealand. We are involved in a number of landmark events each year. These include the Melbourne Cup Carnival and in motor racing the FORMULA 1™ ING Australian Grand Prix, Clipsal 500 Adelaide and the Super GP Gold Coast.
We provide hospitality services at major stadium events including Mt Smart Stadium, Subiaco Oval and MCG AFL block-buster games, finals and grand final, as well as the MCG Boxing Day Test, Bledisloe Cup and Tri Nations games at Suncorp Stadium, Eden Park and Westpac Stadium in New Zealand.
Landmark events
Major sporting events are enormously demanding projects requiring up to 1,600 staff and several months of detailed planning across corporate hospitality, retail catering, logistics and infrastructure management.
Corporate and public expectations of a memorable experience drive Spotless' continuous improvement and quality delivery of hospitality services.
Large-scale event management involves highly complex planning and management with a wide range of stakeholders including the organising entity, presenters, sponsors, technical officials, corporate clients and licensing authorities.
Contract Highlights
Track record of success
Planning and delivering quality corporate hospitality and public catering services for thousands of corporate guests and up to 300,000 spectators over successive days draws heavily on Spotless' long history with landmark events. Our quality service delivery is recognised both through the long-term relationships we hold at numerous events and the many awards we have received for venue and event catering.
Whole business approach
A close working relationship with event organisers and clear understanding of the imperatives of continuous improvement in service delivery with value for money pricing is required to ensure maximum quality and customer satisfaction outcomes are achieved.
Depth of knowledge and resources
Our event managers work in teams supported by proprietary systems and extensive resources to undertake the pre-planning, mobilisation, operation and post event phases. Our event management systems and procedures are customised to deliver highly effective outcomes.
Stadia and venue operations complement our contracted major events, providing career development opportunities for our people. Our diverse hospitality operations enable us to retain a large team of experienced event resources.
Key Statistics
- Market sector
- Sports and entertainment
- Contract length
- A number of long and continuous major event contracts extending over many years
- Services delivered
- Food and liquor sourcing, selection and purchasing; corporate hospitality menu packages; retail food options and outlets, including the use of sub-contracted event specialists; logistical planning; staff recruitment and training; involved in coordination of infrastructure construction and dismantling.
- Number of sites
- 15
- Number of staff
- Ranging from 300 - 1,600 per event
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