Spotless works with over 40 hospitals and health organisations throughout Australia and New Zealand. We deliver more than 30 specialised managed services to the health sector including clinical, non-clinical, supply management and distribution services. Recognised as one of the largest healthcare support specialists, our systems not only meet but exceed the requirements of the Australian Council on Health Standards Accreditation Guidelines.
Customers can relieve critical and other care staff from non-patient tasks with a full transfer of risk. We offer a range of health support services from food services and linen through to waste removal, asset and facilities management and security. Our integrated approach to service delivery also ensures the highest levels of compliance with Australian and New Zealand Healthcare Standards.
Our integrated service program transforms service culture, focussing on client satisfaction and outcomes. Through integrating separate service departments into a single customer-centred solution, we can deliver measurable improvements in value and high quality services.
Customers enjoy the benefits of transparent contracts with high levels of accountability and guaranteed outcomes in terms of cost, service and quality. This enables our customers more time to concentrate on achieving the best possible clinical care whilst we concentrate on reducing operating costs and providing exceptional patient care support.
We provide global benchmarking of services and standards, allowing best practices and principles to be applied. Our technical experts work in partnership with our customers to help identify cost synergies and efficiency opportunities. Other features include specialised software programs – such as the Buckeye food management system – road tested quality assurance programs and proprietary systems and procedures, and key performance indicators built into the program to measure and quantify performance.
Major contracts include Southern Health – Vic, Royal Children’s Hospital – Vic, Orange and Associated Healthcare Network – NSW, St Luke’s Hospital – NSW, Royal Adelaide Hospital, and Capital & Coast District Health Board - NZ.
How can Spotless help your business?