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Innovation @ Spotless

Driving innovation for our customers and within our people

Advancement of digital technologies is increasing at a rapid rate, providing the opportunity for new technical, digital and engineering solutions that drive growth and deliver customer value. We are focused on bringing innovative solutions to our customers by leveraging emerging technology and developing an entrepreneurial culture that results in new products, services, and an enhanced customer experience.

Our innovation agenda centres on enabling growth through developing and commercialising new smart technology solutions across a range of sectors, focused on:

Customer-experience Service-excellence Culture-of-Innovation Innovation-Ecosystem

Some of our solutions:

Customer Experience


Innovation pics 90x90-04Ordering Apps

We offer food and drink ordering apps at a number of our locations for time-pressed customers. Customers can order and pay for goods on their mobile and pick them up when they are ready.


Innovation pics 90x90-06Virtual Reality

We have partnered with an immersive media start-up to create 3D tours and virtual reality experiences of our facility spaces, allowing our customers to ‘walk through’ our facility spaces remotely.


Service Excellence


Innovation pics 90x90-01Drones

We are harnessing drone and emerging Artificial Intelligence technology to improve safety, efficiency and accuracy in high risk inspections such as rooftops, gutters, fencing and bridges. 


Innovation pics 90x90-02IoT Sensor Monitoring

Our IoT sensor monitoring solution enables us to remotely and wirelessly monitor asset conditions for effective proactive maintenance. Sensors transmit real time data so we can respond immediately when asset conditions change.


Innovation pics 90x90-09Automated Guided Vehicles

We have deployed automated guided vehicles at major hospitals across Australia. This robotic technology is used to move supplies around hospitals on predetermined paths.


Innovation pics 90x90-16_BTBlueTrack Beacon Tracking

Spotless’ digital tracking solution, powered by beacon technology, maps employees’ locations in real time. It is used at various facilities, including airports and shopping centres and has applications across cleaning, security and maintenance.


Innovation pics 90x90-03Spotless Advanced Metering

Our new metering model, Spotless Advanced Metering (SAM), helps the utilities sector respond to changing regulations and technology. SAM delivers a simple, whole-of-life metering proposition, delivered by a single interface and fee.


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Skilltech SmartPipe

Our Skilltech SmartpipeTM is a fully managed hydrant access service with patented in-built technology. The cloud-connected, portable pump remotely monitors water usage from council and water corporation hydrants in real time.


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Energy Solutions 'as a Service'

We have an end-to-end LED lighting replacement solution which includes ongoing maintenance, priced as a monthly fee. We can also implement any Energy as a Service (EaaS) solution, including solar, co-gen and tri-gen systems.


Culture of Innovation


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Future Trend Immersion Sessions

We run immersive sessions that present potential business challenges in a rapidly changing world. These sessions explore emerging trends to understand what they mean for Spotless and our clients, and the opportunities they present.


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Spotless Innovation Framework

Our Innovation Framework supports our people to identify, assess, and implement new ideas in contract delivery. Our staff can also submit and share ideas online - across sectors, sites and roles – through our portal, InnovationSpot.


Building our Innovation Ecosystem


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Ducere Business School Alliance

Our partnership with Ducere Business School sees us work with a group of MBA students each trimester on a real-life Spotless project. We also provide scholarships for our people to complete an MBA in Innovation and Leadership.


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IoT Hackathon

In 2016, Spotless Hack at the ‘G invited Australia’s creative minds to create solutions to real problems across different Spotless sectors. Participants were supported by our technical experts to compete for over $30,000 in prizes.