Spotless provides over 4.5 million meals each year to patients in healthcare facilities across Australia and New Zealand.

Spotless' menu planning:

• Provides food constituting a healthy diet
• Offers patients nutritious, palatable and attractive meal choices
• Satisfies specific dietary needs, determined by individual patient's nutritional, clinical, cultural, religious and psychological requirements
• Complies with stakeholder's commitment to government guidelines
• Provides value for money and is financially sustainable
• Demonstrates environmental responsibility
• Has scalability to meet changing needs.

We also provide expert nutritional intervention in specific clinical areas including eating disorders, renal, paediatrics, oncology, cystic fibrosis, gastroenterology, metabolic disease and diabetes.

Our food choices meet Australian and New Zealand Nutrient Reference Values, as well as the food and nutrition guidelines for all age and population groups.

Buckeye Food Management - a driver of productivity
We rely on our proprietary Buckeye Food Management System to ensure that every patient receives the correct meal, at the correct time and at the right temperature - from the first to the last plate of service.

Following the implementation of Buckeye, a hospital serving 1,500 meals per day improved its meal accuracy from 88% to 95%.

Buckeye prints, electronically scans and collates patient menus and creates individual meal plans and schedules suitable for each patient's health, dietary requirements and tastes.

Reducing waste and bringing down food production costs is also key to improving hospital efficiencies. Buckeye drives production scheduling, recipe management and production control, integrated quality assurance (portion yield, viscosity volume, colour, time and temperature data, date and cook identification) and nutritional analysis of ingredients, recipes, menus and patient menu plans.

Buckeye analyses meal consumption in each ward and takes into account admissions and discharges when forecasting meal numbers. It produces reports on production efficiency, productivity, stock values and consolidated meal consumption reports by business unit for invoicing and auditing.

Retail Food
Every week in Australia and New Zealand Spotless baristas serve thousands of coffees to nurses, physicians, employees and visitors at our retail outlets. In promoting healthy lifestyles, all our outlets provide the right combination of freshly prepared, ready-to-go healthy food selections.

Our outlets are more than just a place to get a coffee or a snack. They are somewhere to take a break from the clinical environment. Our retail outlets also represent a good revenue stream for hospitals delivering competitive rental returns.

Our retail brands, including Velluto and Expresso Plus, provide healthcare providers with a choice of successful outlet formats and service styles.

Meals on Wheels
In New Zealand we work with district nurses and not-for-profit organisations and volunteers to provide over 220,000 meals each year to members of the community who would otherwise be at risk of poor nutrition. All MOW meals are produced in tandem with our main in-patient menus for efficiency and to ensure consistently high standards. This important service also provides a safety net for families to keep tabs on the health of their relatives – if they don't answer their door or their meals are not being consumed, we may be the first to realise something is not right.

See also:

• Health - Cleaning Services
• Health - Maintenance Services
• Health - Waste Management