The secret to superior clinical and patient outcomes
As a healthcare provider, your team is forced to meet increasingly high standards of clinical excellence and compliance. So how do you manage limited resources to secure the best outcomes possible?
The answer is focus. And specialisation.
Did you know that over 30% of healthcare providers in Australia and NZ now outsource one or more non-clinical support services? And the trend is growing. Fast.
Find out how outsourcing to Spotless can help your organisation achieve its goals.
Healthcare providers we support
Spotless has a 40 year history of supporting the every-day operations of hospitals all over the country.
Acting not just as a supplier, we are a trusted partner. Trusted to deliver care associated services, creating a homely and safe environment for hospital staff, patients and their guests.
Our proven service delivery models promote efficiency and accuracy and our well-developed processes ensure consistent and timely delivery. This means our clients can rely on us around the clock to support their essential day-to-day hospital activities.
Senior Living facilities
We are paving the way with a new generation of services for Australia and New Zealand’s aging population.
Welcoming environments, meaningful engagement, extensive direct care options and lifestyle programs. These are all part of our offering and how we foster a positive ageing experience.
In line with emerging reforms, Spotless provides service delivery models that help empower residents and families. Our approach brings solutions and resources that enable our clients to focus on core business activities.
Healthcare support services we provide
Every year Spotless delivers more than 3.5 million hours of non-clinical support services to over 200 healthcare facilities in Australia and NZ.
- Facility maintenance
- Ward support
- Biomedical engineering
- Grounds management
- Security services
Facilities Management & PPP specialists
Spotless is Australia's most trusted provider of soft and hard facility maintenance services to healthcare facilities procured through a PPP framework.
We provides facility management services to two fully commissioned hospitals. And we're the facilities maintenance services provider to another three large hospital PPP projects - currently in either design or construction phase.
Best practice systems
At Spotless we invest in healthcare specific systems to continually improve our service to the healthcare sector.
- Food, menu and nutrition management programs for patients
- Electronic auditing protocols for hospital cleans
- Specialised linen management systems
- Sterile cleaning technologies for high risk operating theatres and laboratories
- Comprehensive safety, quality and risk management plans
Our business models
We continuously review and re-engineer our business models and service delivery by:
- driving and capturing the total cost-of-service through process improvements, multi-skilling, overhead reductions and benchmarking
- capturing, reporting and demonstrating business benefits
- operating as a business partner – aligning with your objectives and working across service lines to identify improvements.
Spotless also provides services to this sector in the Public Private Partnership (PPP) model. These services are provided into 14 PPP projects in Australia and NZ.
For further detail regarding these services, please refer to PPPs under the Industries tab.
Find out more
Please contact us to learn more about our solutions for the health sector.