Capital & Coast District Health Board is a teaching hospital providing primary health services to the Wellington region. Spotless started providing integrated services in 2008 across three sites in Wellington, Porirua and Kapiti and have deployed several technologies to enhance operations at the hospital’s healthcare facilities. Our catering services are delivered through the Buckeye Food Management System to garantee a same-day, streamlined service to patients. Patient Decision Aids help patients select menus that are in accordance with their diet order through spoken menus. This increases our interaction with patients and provides personalised care. Our cleaning services use the TopCat Auditing Tool to monitor and report on the cleaning service across all sites. We operate a 24 hour help desk which also manages the model of care service coordinating the cleaning of discharge beds.