Pullman Melbourne PABX Upgrade

Nuvo Group completed a PABX upgrade project for Pullman hotel in Albert Park, which oversaw installation of all administration, service and room handsets to replace the existing 10-year-old Alcatel PABX. Nuvo Group partnered with Gant Technologies to provide high level end-to-end project management, installation and technical services for the new product. A seamless cutover was carried out to implement a cost-effective solution offering all the hospitality features expected from a state-of-the-art PABX, including built-in software for hotel service and customer care, and embedded web management and presence-based workforce productivity improvement. The system also integrates with the hotel’s property management system software to make further improvements to business efficiency.